Intelligent Customer Conversations with G6th Sense
Deploy AI-powered chatbots trained on your proprietary knowledge base. Deliver instant, accurate responses while seamlessly escalating to human agents when needed.
24/7
Always Available
Intelligent Customer Conversations with G6th Sense
Deploy AI-powered chatbots trained on your proprietary knowledge base. Deliver instant, accurate
responses while seamlessly escalating to human agents when needed.
Core Capabilities
Everything You Need to Transform
Customer Engagement
G6th Sense combines powerful AI with intuitive management tools to deliver exceptional customer experiences at scale.
Knowledge-Grounded AI
Responses are sourced directly from your trained knowledge base, ensuring accuracy and relevance specific to your organization.
Website Crawling
Automatically extract and index content from your website with configurable depth and page limits. No manual FAQ creation required.
Document Upload
Upload PDF, DOC, DOCX, and TXT files directly. Our Al extracts and processes content for instant knowledge base enhancement.
Human Agent Handoff
Seamless escalation to live agents when Al cannot resolve inquiries. Automatic queue management ensures no customer is left waiting.
Full Customization
Match your brand with customizable colors, logos, widget position, size, and theme. Your chatbot, your identity.
Analytics & Insights
Real-time dashboards with conversation metrics, satisfaction scores, agent performance, and actionable insights.
knowledge-hub
Train Your AI in Minutes, Not Months
G6th Sense’s Knowledge Hub transforms how you build your chatbot’s intelligence. Import content from multiple sources and let our AI handle the rest.
✓
Website Crawling: Automatically extract content with
configurable depth and page limits
✓
Document Upload: Support for PDF, DOC, DOCX, and TXT
files with intelligent text extraction
✓
Manual Articles: Create Q&A pairs and knowledge
articles directly in the platform
✓
Blog Link Import: Pull content from your blog URLs for
knowledge base enhancement
✓
Incremental Updates: Re-crawl and update when source
content changes
✓
Vector Indexing: Automatic embedding generation for
semantic search capabilities
Bot Personas
Contextual Conversations That
Convert
Configure conversation styles that align your chatbot responses with interaction
intent and brand voice. Auto-detection suggests personas based on your
company domain.
Sales
Product inquiries, pricing questions, lead qualification, and persuasive communication optimized for conversions
Support
Technical issues, troubleshooting, help requests, and solution-oriented responses for customer satisfaction.
HR & Careers
Job inquiries, company culture questions, application process guidance for recruitment efficiency.
Partnership
B2B inquiries, collaboration opportunities, and business development conversations.
Billing
Payment questions, invoice inquiries, and account management for financial clarity.
General
Balanced communication for unclassified or mixed-intent inquiries with professional tone.
Customize Each Persona: Adjust tone settings, character traits, opening
messages, and call-to-action behavior to match your brand voice perfectly.
messages, and call-to-action behavior to match your brand voice perfectly.
Platform Architecture
Enterprise-Grade Multitenancy
A single deployment serves multiple organizations with complete data isolation, centralized management, and independent configurations.
LAYER 1
Tenant Admin
Organization-level control: knowledge base, bot personas,
widget customization, agent management
LAYER 2
Chat Widget
Customer-facing interface: embeddable, customizable,
secure domain whitelisting
LAYER 3
AI Engine
Response generation, LLM integration, semantic search,
intent detection, persona-aware crafting
AI-Driven Intelligence
Powered by Advanced Language Models
G6th Sense leverages cutting-edge AI technology to deliver accurate, contextual responses that understand intent, not just keywords.
✓
Semantic Search: Vector-based retrieval identifies
relevant content beyond simple keyword matching
✓
Persona-Aware Generation: Response tone and style
adjusted based on active persona configuration
✓
Context Window Management: Conversation history
maintained for coherent multi-turn dialogue
✓
Intent Detection: Automatic classification of visitor
inquiry purpose for routing and analytics
✓
Fallback Handling: Graceful responses when the
knowledge base cannot address the inquiry
Integration & Deployment
Deploy in Minutes, Integrate
Anywhere
Flexible integration options accommodate diverse technology stacks with simple
JavaScript embed and webhook support.
Javascript Embed
Single Script tag Installation
Javascript Embed
Single Script tag Installation
Security & Compliance
Enterprise-Grade Protection
Built with security-first architecture to protect your data and satisfy procurement
requirements.
JWT Authentication
Token-based authentication with secure session management
Complete Tenant Isolation
Data separation between tenant environments
Domain Whitelisting
Widget loads only on authorized domains
Bcrypt Password Hashing
Industry-standard secure password storage
Audit Logging
Activity tracking for compliance and review
HTTPS Enforcement
TLS encryption for all data in transit
Use Cases
Built for Every Industry
G6th Sense adapts to your business needs, delivering intelligent conversations
across diverse use cases
Customer Support
Deflect repetitive queries, reduce ticket volume, and provide instant 24/7 assistance while seamlessly escalating complex issues to human agents
Sales & Lead Generation
Qualify leads, answer product questions, and guide prospects through the buying journey with persuasive, context-aware conversations
HR & Recruitment
Answer candidate questions about job openings, company culture, and application processes to streamline recruitment workflows
E-commerce
Help customers find products, track orders, and resolve issues instantly- boosting satisfaction and reducing cart abandonment
SaaS & Technology
Provide technical documentation assistance, troubleshooting guidance, and onboarding support for complex products
Healthcare & Services
Schedule appointments, answer FAQs, and provide information while maintaining
compliance and privacy requirements
compliance and privacy requirements
Why G6th Sense
The Competitive Advantage
Rapid Deployment
Go from zero to intelligent chatbot in days, not months. Website crawling and document upload eliminate manual FAQ creation.
Knowledge-First AI
Responses grounded in your actual content—not generic AI hallucinations. Your knowledge base, your accuracy.
Seamless Handoff
AI handles routine queries while complex issues escalate to human agents—preserving full conversation context.
Enterprise Multitenancy
Serve multiple organizations from a single deployment with complete data isolation and independent configurations.
Ready to Transform Your Customer Experience?
See how G6th Sense can automate support, qualify leads, and deliver instant, accurate responses—all while maintaining your brand voice.
